Privacy Policy

This Privacy Policy ("Policy") applies to the collection, storage, disclosure, and processing of personal data by EDWETHINK SDN. BHD ("EDWETHINK"). The Policy outlines the types of personal data we may collect from you, how we may use it, and with whom we may share it. It also explains the security measures we employ to protect the information you provide to us, including on our website. Additionally, we provide information on how you can update your personal data, inquire about our data protection practices, and provide feedback. This Privacy Policy is based on the Malaysia Personal Data Protection Act 2010 ("PDPA").

By providing your personal data to EDWETHINK, whether directly or through third parties to whom you have given consent to provide such data, you agree and consent to the terms of this Policy. We encourage you to carefully review this Policy before providing us with any of your personal data.

EDWETHINK assures that any personal information collected will be used or disclosed solely for the purposes for which it was originally collected.

1. Collection of Personal Data

EDWETHINK collects and holds personal data, which includes, but is not limited to, the following:
a. Name
b. Date of birth
c. Gender
d. Nationality
e. NRIC number, passport number
f. Mobile numbers
g. Addresses
h. Email addresses
i. Bank account and payment details
j. Relevant medical information
k. Voice
l. Photographs
m. Video material
n. Information about your use of our website and mobile applications, including cookies and IP address (to the extent that we can identify you from such details)

Generally, we collect your personal data in the following ways:
a. When you use our services
b. When you submit forms related to any of our services, such as registration forms, enquiry forms, etc.
c. When you register for our sessions or workshops, including through social media platforms like Facebook, Instagram, etc.
d. When you interact with our personnel
e. When you provide additional personal data in response to our request
f. When you enter into agreements with us
g. When you provide us with your personal data for any other reason
When you provide us with personal data about other individuals (e.g., information regarding your spouse, children, parents, friends, relatives, employees, and/or authorised representatives), you confirm and assure us that you have obtained the necessary consent from those individuals to provide us with their personal data for the relevant purposes.

2. Purpose for Collection and Use of Personal Data

Generally, EDWETHINK collects your personal data for any of the following purposes:
a. To verify your identity
b. To respond to and process enquiries, registrations and admissions
c. To process transactions and deliver services
d. To notify and provide information about new programmes, special events, promotions and offers
e. To compile data and perform data analytics
f. To provide administrative support to children
g. To update on children’s progress and well-being
h. To conduct surveys and evaluations
i. To use for management purposes
j. To respond and process any other purposes you provided the information for

3. Disclosure of Personal Data

EDWETHINK may share and disclose personal data with authorised third parties for the purposes mentioned in the “Purpose for Collection and Use of Personal Data” section.

Authorised third parties, to whom we transfer personal data, and service providers will only handle personal data strictly for the purposes we have engaged them for and in line with the purposes described in the “Purpose for Collection and Use of Personal Data” section. These authorised third parties will be obligated to take appropriate measures to protect the data and comply with the PDPA requirements.

EDWETHINK may include links to third-party websites that are not under our control and are not governed by this Policy. It is your responsibility to review the privacy policies of those websites before sharing your personal data with them.

4. IP Addresses & Cookies

When you visit our website, we may collect non-personal statistical data about your computer (such as your IP addresses, operating system, and browser) for system administration and maintenance purposes, aiming to enhance our website. Similar to many other websites, our website uses "cookies" to track your preferences. By accessing our website, you consent to the placement of cookies on your device. Cookies are small files that websites store on your computer to remember your preferences and can enhance your browsing experience by allowing websites to remember your preferences or by avoiding the need to sign in repeatedly when visiting certain sites.

5. Withdrawal of Consent

You have the right to withdraw your consent at any time. If you decide to withdraw your consent, please send your request to the Data Protection Officer via email at edwethink@gmail.com. Please note that it may take up to 30 working days for us to update and process your request.

6. Accuracy, Access and Correction of Personal Data

EDWETHINK will make reasonable efforts to ensure that the personal data collected is kept current, complete, and accurate. You have the option to access, review, modify, and correct the personal data held by EDWETHINK. If you would like to access your personal data held by EDWETHINK, please send a written request via email to the Data Protection Officer at edwethink@gmail.com. We will address your request, make the necessary changes, and confirm the updated data within 30 working days if required.

7. Limitations

EDWETHINK will not utilise your personal data for purposes other than those outlined in the “Purpose for Collection and Use of Personal Data” section, except in the following circumstances:
a. When required by law or the governmental or judicial authorities of Malaysia
b. When necessary to establish and protect a legal claim
c. When necessary to prevent illegal activities

8. Security of Personal Data

EDWETHINK will take reasonable measures to ensure the protection and secure storage of your personal data. We aim to safeguard personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, use, or access. The security of your personal data is important to us.

While we have implemented protective measures, it's important to note that no method of transmission or electronic storage can be completely secure on the Internet. We continually review and enhance our information security measures to maintain the security of your information.

In the event of any accidental or unauthorised access to personal data that may result in damage or harm, affected individuals will be notified. If you become aware of an actual or potential breach of security relating to personal data, please promptly report the breach to the Data Protection Officer via email at edwethink@gmail.com.

9. Data Retention & Removal

EDWETHINK will retain the collected data only for the duration of the notified purposes for which the data is collected or used. If necessary for our legal or business requirements, and in accordance with Malaysia's financial and legal regulations, the data may be kept beyond that period. Thereafter, EDWETHINK will delete, destroy, or restrict access to personal data that can be linked to you.

10. Updates to Privacy Policy

EDWETHINK has the right to make changes to this Policy without prior notice to you. Any amendments or updates will take effect immediately upon being posted on our website. We recommend reviewing this Policy periodically to stay informed about any changes or updates. By continuing to use our services, you indicate your acceptance of the Policy and any amendments made to it.

Updated on 9 June 2023.

If you have any feedback or questions about our Privacy Policy, you can reach out to the Data Protection Officer via email at edwethink@gmail.com.